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BSL: Compliments and complaints

We would like to hear from you!

We want the services we provide to be the best possible and that's why your feedback is important to us.

You may feel unhappy with the service you receive or you may want to make a suggestion that help us improve it. We also hope that there are times when we do something well. If you would like more information on the complaints procedure please click on the link below to 'download the Making a comment, complaint or compliment' information leaflet.

How to contact us

You can contact the Complaints and Compliments Team in the following ways:

  • By phone on 01267 224488
  • By e-mail Complaints@carmarthenshire.gov.uk
  • By completing the online Complaints and Compliments Form
  • In writing by freepost to:

    Complaints and Compliments Team
    Freepost RRZH - HXZC-AGLE
    Chief Executive's Department
    Carmarthenshire County Council
    County Hall
    SA31 1JP

  • By fax on 01267 224636
  • By recording your complaint on a tape, a video or a DVD

We will then contact you with a response within ten working days.

do it online