Customer Service
Customer service is the support you offer your customers before, during and after they purchase a product/service.
Enhance the customer service experience on offer by gaining knowledge from industry experts by discovering the six pillars of customer service:
- Branding
- Emotion
- Perception
- Customer journey
- Ease of transaction
- Customer Service
Other elements for consideration include communication, body language, customer feedback and social media. View the video below for advice and guidance on customer service.