Their formal title is Care and Social Services Inspectorate Wales, but are known as CSSIW. Their role is to encourage the improvement of social care, early years and social services by regulating, inspecting and reviewing services. Their aim is to raise standards, improve quality, promote best practice and tell people about social care.
CSSIW regulates and inspects services for everyone from the very young to older people. Their work can affect the majority of people living in Wales at some time in their lives.
Their work covers the whole of Wales. They review services at both a national and local level so can tell the public whether services are up to standard, suggest ways of improving services and help safeguard the interests of service users and their carers.
CSSIW carries out an annual review of social services in each local authority in Wales. This informs an annual social services inspection plan for each local authority. CSSIW also carries out national inspections and reviews of specific areas of work carried out by social services across Wales.