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Customer Service Centres

Ammanford Customer Service Centre

Town Hall, Iscennen Road, Ammanford, SA18 3BE

Opening hours

Monday - Thursday: 08:45 - 17:00
Friday: 08:45 - 16:30

All Customer Service Centres are closed on the first Wednesday morning of each month until 1.00pm for training and team briefing purposes.

If you have something you’d like to discuss in person, or if you need to bring in any application forms or supporting documents, you will need to make an appointment in advance.

Facilities

  • Self-help PC for access into the Carmarthenshire County Council website & Housing Portal.
  • Cash desk: Closed between 1pm and 1:45pm, Monday to Friday
  • Waiting Area
  • A private interview room
  • Telephone link direct to our Contact Centre
  • Battery recycling point.

Disabled access

  • Automatic doors on the entrance
  • Mobile hearing loop
  • Disabled toilets available

Parking facilities

There is one parking bay and one disabled parking bay in front of The Town Hall. 

Nearest Public Car Park:

  • Margaret Street Car Park - Long and Short Stay. Disabled Bays available.
  • Carregaman Car Park - Long and Short Stay. Disabled Bays Available.

For more information on charges and the length of stay at our car parks, visit our Car Park Charges page.

Book an appointment

Carmarthen Customer Service Centre

3 Spilman Street, Carmarthen, SA31 1LE

Opening hours

Monday - Thursday: 08:45 - 17:00
Friday: 08:45 - 16:30

All Customer Service Centres are closed on the first Wednesday morning of each month until 1.00pm for training and team briefing purposes.

If you have something you’d like to discuss in person, or if you need to bring in any application forms or supporting documents, you will need to make an appointment in advance.

Facilities

  • Self-help PC for access into the Carmarthenshire County Council website & Housing Portal.
  • Cash desk
  • Waiting Area
  • A private interview room
  • Telephone link direct to our Contact Centre
  • Battery recycling point

Disabled access

  • Automatic doors on the entrance
  • Mobile hearing loop

Parking facilities

Nearest Public Car Parks:

  • St. Peter’s Car Park. Long Stay and Short Stay. Disabled bays available.
  • John Street Car Park. Long Stay and Short stay. Disabled bays available.
  • Blue Street Car Park. Short stay. Disabled bays available.

For more information on charges and the length of stay at our car parks, visit our Car Park Charges page.

Book an appointment

Llanelli Customer Service Centre

‘The Hub’, 36 Stepney Street, Llanelli (the old ‘Burtons’).

Opening hours

Monday - Thursday: 09:00 - 17:00
Friday: 09:00 - 16:30

All Customer Service Centres are closed on the first Wednesday morning of each month until 1.00pm for training and team briefing purposes.

If you have something you’d like to discuss in person, or if you need to bring in any application forms or supporting documents, you will need to make an appointment in advance.

Facilities

  • Self-help PC for access into the Carmarthenshire County Council website & Housing Portal.
  • Waiting Area
  • Telephone link direct to our Contact Centre
  • Battery recycling point
  • Self Service Kiosk: Make cash or debit/credit card payments only for an account which you need to pay such as Council Tax, Rent or Business Rates or if you have received an invoice from us. If you do not wish to use our Self Service kiosk or need to make a payment where you do not have an account you can visit our cash desk at 4 Coleshill Terrace, Llanelli, SA15 3DB.

Disabled access

  • Automatic doors on the entrance
  • Mobile hearing loop

Parking facilities

Nearest Public Car Parks:

  • Vauxhall Car Park. Long Stay and Short Stay. Disabled Bays available.
  • Murray Street Multi Storey Car Park. Long Stay and Short Stay. Disabled Bays available.

For more information on charges and the length of stay at our car parks, visit our Car Park Charges page.

Book an appointment

Self Service Kiosk (only) at Llandeilo Library

Llandeilo Library, Crescent Road, Llandeilo, SA19 6HN

Facilities

  • Self Service Kiosk: Make cash or debit/credit card payments only for an account which you need to pay such as Council Tax, Rent or Business Rates or if you have received an invoice from us.
  • Self-help PC for access into the Carmarthenshire County Council website & Housing Portal.
  • Battery recycling point
  • Library

Disabled access

  • Automatic doors on the entrance

Parking facilities

Nearest Public Car Parks:

  • Crescent Road Car Park. Long Stay and Short Stay. Disabled Bays available.

For more information on charges and the length of stay at our car parks, visit our Car Park Charges page.

Page updated on: 10/05/2017

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