Report a damaged manhole cover / drain

Page updated on: 19/03/2024

A highway gully is a drain in the ground covered by a metal grid and is usually at the kerbside of a road. Rain water flows off the road surface into these gullies and then through underground pipes and sewers. The majority of gullies are connected to public sewers that carry both foul and surface water.

A manhole cover is used to stop anything or anyone from falling into a service shaft on roads and pavements. Manhole covers on private property are not the Authority's responsibility.

You can report any of the following defects here for gully grating / manhole and drain covers:

missing
broken or dislodged
incorrect type
cover has a slippery, polished or smooth surface
level of cover is raised or too low

To report, the following information would be extremely useful:

Area Location - street name/address/landmark and use the map to locate or describe where it is exactly
Location - is it in the middle of the road or pavement or near/on the kerb and which side of the road
Shape/size - please provide as much detail
Description - what is the issue
Photo - you can take a photo on your smartphone where it is safe to do so and upload it

Report a damaged manhole cover / drain