If you currently have housing benefit paid straight to your landlord:
You will need to find out how to pay your rent when you receive your first Universal Credit claim. You will need to know things like:
- who your landlord is,
- how to pay them,
- what amount of rent you need to pay and,
- what date you need to pay them on each month.
Speak to your landlord / housing association to find our more about what you need to do or if you are unsure contact the housing benefit team for information.
You will need to make and manage your Universal Credit claim online so you will need to find out where you can access the internet and how to use it. If you don’t use or have access to the internet or a computer…
Get a bank or Credit Union account
You cannot get Universal Credit paid into a post office account so you will need to set up a bank or credit union account. There are lots of options available to you, even if you have a poor credit history. To find out more about opening the right account for you call or visit your nearest bank, building society or credit union.
Practice and prepare
Making your money last a whole month can be difficult, especially if you are not used to it. Under Universal Credit you will need to make your money last a whole four weeks until you receive your next benefit payment. You will also need to make sure that you don’t miss making any important payments such as rent or bills in this period.
If you are worried about making this change you can:
- use one of our tools to understand more about what you have coming in and going out and how to balance your money
- speak to a specialist money advisor for free on 0300 500 5000