Support to stay in your home
Anyone aged 55 and over, or anyone with dementia regardless of their age, can access our Housing Support Service.
We want to help you live an independent life – to do all the things you know and love. We realise that some people may need support to do this, and this is exactly what our service offers.
- Give you advice on ways to make your home more comfortable, secure and safe – for example, installing grab rails or a walk-in shower - reducing your fuel bills, or reviewing your home security
- Support you to find a suitable home that meets your needs
- Provide short term support to help you regain your independence if you have recently left hospital
- Provide advice on maintaining essential utilities (gas, electric etc.)
- Tell you about local places where you can meet friends and socialise, maybe to eat hot meals together as part of a luncheon club
- Help you resolve or prevent debts
- Help you to claim all the benefits you are entitled to so you have a better income
- Give you advice about resolving neighbour disputes
- Prompt you to take medication
We will always try to be flexible to meet your needs, but most support services will be provided to you during normal office hours.
As part of our service standards, we will:
- Ensure confidentiality and support you to live independently in your own home and community
- Provide a high-quality, professional service and be polite and respectful at all times
- Arrange convenient appointments to see you
- Listen, assist and respond to your needs
- Refer you to other agencies that can help
Give us a call on 01269 598206 or email email@example.com. If you have Careline+ you can also use this to contact us.
Your social worker or any other Health and Social Care professional, voluntary organisation or members of your family can also request support on your behalf.
Supporting people programme
The Supporting People Programme provides housing-related support to help vulnerable people live as independently as possible.
This could be in people’s own homes or in hostels, sheltered housing, or other specialist supported housing. It provides complementary support for people who may also need personal or medical care. Housing-related support is a front line support service which provides essential help with life skills such as managing a tenancy, dealing with other agencies and/or budgeting which are an important part of living independently.
The programme provides £138million of funding for around 50,000 vulnerable people across Wales. Supporting People is an ‘invest to save’ programme that often results in savings to other higher cost services including health, social care and criminal justice.
For example, preventative services to vulnerable people reduce emergency hospital and residential care use and can also reduce the demand for costly long term adult social care services.
Further information can be found on the Welsh Government website.