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Paying your rent

There are lots of ways to pay your rent – you just need to decide which way is best for you. The easiest way to pay your rent is by Direct Debit. Every month everyone who pays by Direct Debit goes into a draw with the chance of winning £200!

If you are not sure how much rent you need to pay you can phone us on 01267 234567 (Monday - Friday) or e-mail: rentmatters@carmarthenshire.gov.uk you will need to provide your 13 or 14 digit account reference number.

The easiest way to pay your rent is by Direct Debit! Once set up, your rent will be paid on time very month without you needing to do anything. Leave the worry to us. All you have to do is get in touch and we can set it up over the phone, or we can send out a form to you if you prefer.

You can pay your direct debit on either the 7th, 15th, 21st or 28th of each month. For assistance on setting up a direct debit, phone us on 01267 228938.

If you pay your rent by Direct Debit you could win £200!

Every month everyone who pays by Direct Debit goes into a draw with the chance of winning £200.

Request a Direct Debit form

You can use your Maestro, Solo or Visa debit card to pay your rent online. You will need your 13 or 14 digit rent account reference number to make a payment.

Pay your rent

  • Phone 01267 228686 to make a credit/debit card payment with a member of staff during office hours.
  • Alternatively, you can phone 01267 679900. This is an automated service available 24/7 and you will need your 13 or 14 digit rent account reference number to make a payment.

You can pay your rent in person by cash, cheque or card at any of our 3 Cash Offices, between 8.45am and 5pm, Monday to Thursdays & Friday (8.45 - 4.30).

A Giro payment card can be used to pay your rent at either the Post Office or at our Cash Offices.

If you don’t have a Giro payment card, the Housing Rents team can order one for you. Contact them on 01267 228938 or e-mail RentMatters@carmarthenshire.gov.uk.

Request a Giro payment card

 

 

 

 

Find out more information about your rent...

Struggling to pay your rent?

If you’re struggling to pay your rent, it’s very important that you contact us as soon as possible. We are here to help and will advise you on what actions to take.

If you don’t contact us, and you don’t pay your rent, then you could end up losing your home.

Rent Matters

Page updated on: 20/03/2017

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