Trading Standards Service
Our Trading Standards officers enforce around 40 Acts of parliament and over 1,000 associated regulations, which impact on all aspects of your life, from the safety of your children's toys, to the honesty of property descriptions when buying your home. Whether you’re buying a loaf of bread, a pint of beer or arranging credit, we are responsible for ensuring that sales are carried out within the law.
If you are a member of the public and have bought goods or services and need a repair, replacement or refund, you can read about your rights on the government’s Consumer Rights website. Alternatively, the Citizens Advice consumer service provides free, confidential and impartial advice on consumer issues. Check out the Advice Guide on the Citizens Advice Bureau website, or call their helpline on 03454 04 05 06.