We are responsible for the operation and maintenance of more than 26,000 street lights throughout the county.
We have a duty to ensure that all illuminated street furniture, i.e. streetlights and illuminated traffic signs on the highway remain operational.
Every street light and illuminated traffic sign is cleaned, serviced and tested.
The lamps in the units are regularly changed and a detailed electrical test is carried out at six-yearly intervals, in accordance with the Institution of Electrical Engineer's regulations.
We inspect all lights every three weeks, recording and reporting any faults needing repair. If we receive fault reports, we arrange for repairs to be carried out. This process involves investigation of the cause of the faults within 14 working days of the fault being reported. Repairs will be carried out within 20 working days, if the fault cannot be repaired on the first visit.
Visit i-Local to report a faulty street light online or call 01267 234567
In order to help us deal with a fault, please note the identification number on the lighting column or traffic sign and the address of the adjacent property, including its number, the road name and the town or village.