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Anti-social behaviour

The Crime and Disorder Act (1998) defines anti-social behaviour (ASB) as “acting in a manner that causes or is likely to cause harassment, alarm or distress to one or more persons not of the same household as (the complainant)”.

ASB can include a wide range of actions such as harassment, damage to property, vandalism, drunken and rowdy behaviour and noise nuisance.

What is certain is that ASB makes life a misery for very many people in our community. It may be difficult to tackle, but the Community Safety Partnership is determined to give priority to this vitally important area of work.

Examples of anti-social behaviour:

If you wish to make a complaint about ASB you should contact the relevant agency, such as the Police or a Council department. If you are affected by the following please contact Dyfed Powys Police on 101 (999 emergency only):

  • Criminal behaviour
  • Domestic violence
  • Hate crime
  • Harassment

The way we tackle anti-social behaviour has changed

Anti-social behaviour powers were reformed in October 2014 meaning changes to the way we tackle ASB and the powers available.  The new powers ensure that the victim is at the heart of the response to anti-social behaviour and that professionals have the flexibility needed to deal with the many different situations that ASB presents.  As well as new powers, the reform includes the introduction of a new measure called 'The Community Trigger'.

The Community Trigger gives victims the ability to hold statutory agencies to account for the way they have tackled anti-social behaviour.

The Community Trigger can only be used when the threshold has been met.  The threshold in Carmarthenshire, Ceredigion, Pembrokeshire and Powys is:

  • If an individual has reported anti-social behaviour to the council, police and/or a registered social landlord three times about separate incidents in the last six months; or
  • If five individuals in the local community have reported similar incidents of anti-social behaviour separately to the council, police/registered social landlord in the last six months, and they consider no action has been taken; or
  • If an individual has reported one incident or a crime motivated by hate* in the last three months to the council/police or registered social landlord and no action has been taken.

*Hate crime is defined as any criminal offence committed against a person or property that is motivated by hostility towards someone based on their actual or perceived disability, race, religion, gender identity or sexual orientation, which is a factor in determining who is victimised.  A victim does not have to be a member of a group and in fact, anyone could be a victim of hate crime. 

The Community Trigger can be used by any person on behalf of a victim, for example a family member, friend, carer, councillor, Welsh Assembly Member, Member of Parliament or other professional person as well as the victim.  This is intended to ensure that all victims are able to use the Community Trigger.  However, the victim's consent should be sought by the person using the Community Trigger on their behalf.  The Community Trigger can be used by a person of any age. 

To request a Community Trigger call Dyfed Powys Police on 101 for an application form. 

When a request to use the Community Trigger is received, agencies will decide whether the threshold has been met and communicate this to the victim.  If the threshold is met, a case review will be undertaken by partner agencies that will share information related to the case, review what action has previously been taken and decide whether additional actions are possible.

Notification of whether an application has been successful or not will be received within 20 working days, where further actions are necessary an action plan will be discussed including timescales. 

If are not happy with the decision, you have 28 days to make an appeal.

Council tenants

If you are a council tenant and have nuisance neighbours please contact us:

  • Amman & Gwendraeth: 01558 825408
  • Llanelli: 01554 742300
  • Taf, Teifi & Towy: 01267 228955

Page updated on: 06/06/2017

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