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Reporting a flooding problem or incident

If you are able to establish the source of flooding please contact the relevant organisation from the list below:

Source Organisation Contact details 
Main river Natural Resources Wales Call 03000 65 3000 or visit the Natural Resources Wales website
Tidal or sea   Natural Resources Wales Call 03000 65 3000 or visit the Natural Resources Wales website
Ordinary Watercourse
(all watercourses not designated as main rivers on the main river map)
Carmarthenshire County Council Report it online or call 01267 234567
Surface Water
(water not in a drain or watercourse that has not or cannot soak into the ground)
Carmarthenshire County Council Report it online or call 01267 234567
Ground water
(water in the ground that breaks out when the ground becomes saturated)
Carmarthenshire County Council Report it online or call 01267 234567
Highway flooding
(water on or from the highway)
Carmarthenshire County Council Report it online or call 01267 234567
Sewer flooding
(flooding from the foul sewer)
Dŵr Cymru Welsh Water Report it online or call 0800 052 0130
Water main leak
(hard to distinguish between ground water, but if there is a constant flow that does not fluctuate with the rain then this could be a leaking main)
Dŵr Cymru Welsh Water Report it online or call 0800 052 0130

Page updated on: 08/03/2017

do it online