Covid-secure: 5 steps for your business

The Welsh Government have updated their regulations which impose restrictions on individuals, businesses and others to protect public health.

​Practical actions for businesses to take are based on five main steps. 

Before restarting work, you should ensure the safety of the workplace by:

  • carrying out a risk assessment in line with HSE guidance
  • consulting with your workers or trade unions
  • sharing the results of the risk assessment with your workforce and on your website.

Depending on the sector your business operates in your risk assessment might highlight the following considerations:

  • Retail - Physical distancing, signage / communication, store layout, entry and exit points, number of customers inside store, customer movement inside store, queue management, PPE provided for staff, plastic screens on counters, payment methods, opening hours and stock handling.
  • Office - Physical distancing, signage / communication, split staff rota, staggered arrival times, staggered lunches, office layout, PPE provided or available, enhanced cleaning, travel, meetings, who is permitted entry into a building and sharing equipment.
  • Café / Restaurant - Physical distancing, signage / communication, provision of outside dining, reduced table number / number of customers, queue management, PPE provided for staff, plastic screens on counters, enhanced cleaning, payment methods, use and management of toilets, opening hours, takeaway/delivery.

You should increase the frequency of handwashing and surface cleaning by:

  • encouraging people to follow the NHS guidance on hand washing and hygiene
  • providing hand sanitiser around the workplace, in addition to washrooms
  • frequently cleaning and disinfecting objects and surfaces that are touched regularly
  • enhancing cleaning for busy areas
  • setting clear use and cleaning guidance for toilets
  • providing hand drying facilities – either paper towels or electrical dryers

You should take all reasonable steps to help people work from home by:

  • discussing home working arrangements
  • ensuring they have the right equipment, for example remote access to work systems
  • including them in all necessary communications
  • looking after their physical and mental wellbeing

Where possible, you should maintain this distance between people by:

  • putting up signs to remind workers and visitors of social distancing guidance
  • avoiding sharing workstations
  • using floor tape or paint to mark areas to help people keep to a 2m distance
  • arranging one-way traffic through the workplace if possible
  • switching to seeing visitors by appointment only if possible

Where it’s not possible, manage the transmission risk by:

  • considering whether an activity needs to continue for the business to operate
  • keeping the activity time involved as short as possible
  • using screens or barriers to separate people from each other
  • using back-to-back or side-to-side working whenever possible
  • staggering arrival and departure times
  • reducing the number of people each person has contact with by using ‘fixed teams or partnering’

We've produced additional guidance below on specific topics to help you apply this 5 step approach to re-opening your business. We will continue to update this information, please let us know if there is anything you’d like us to add to our website, please e-mail