Online services satisfaction survey

  • Consultation period: 21/11/2018 - 21/01/2019 ~ 00:00
  • Audience: Anyone who uses online services
  • Area: Carmarthenshire
  • Council department / service: All departments

Why are we consulting

The Wales Audit Office is working with us to understand our customers’ views and experiences of using our online services. Your views and experiences are essential to find out what is working well and if there are any opportunities to improve.

How to get involved

Tell us your views and experiences of using our online servicesby completing this short survey. It should only take 5 - 10 minutes, please provide as much detail as possible as this will help us to make improvements.

Online survey

Next Steps

We will be using this information to make improvements to our online services and identify best practise. The survey will be available until January 23rd, however, following the consultation we would encourage you to tell us about any issues you have using our website or online services using the feedback form or by emailing If you provide us with your email address we will always get back to you as soon as possible with an update.