In this section
- Foreword
- Our vision for Carmarthenshire
- What is a Digital Strategy?
- How plans are made: Local, Regional and National Alignment
- Well-being of Future Generations Act (Wales) 2015
- Carmarthenshire Well-being Objectives
- Well-being Goals for Wales
- Engagement and Involvement
- Partnerships and Collaboration
- Governance: Our Transformation Programme
Our vision for Carmarthenshire
A Digitally enabled Carmarthenshire
Key Priorities:
- Digital Services
- People & Skills
- Data & Decision Making
- Technology & Innovation
- Digital Communities & Economy
In 2023 there were:
1,698,200
Unique Users
6,396,300
Page Views
4,028,700
Visits / Sessions
to the council's website
To achieve this bold vision, we must:
Efficiently design and deliver modern, bilingual, online transactional services and information in a user-centric and inclusive manner, while fostering resident and business participation, changing and enhancing traditional services to improve efficiency and accessibility.
Prioritise our people by investing in their digital skills and capabilities, demonstrating a commitment to value, recognize, and invest in the necessary talents and skills aligned with the goals of this strategy, while optimising our workforce through the cultivation of modern working practices.
Collate, analyse and extract value from data for evidence-based strategic decision-making and service design, adopting a datacentric approach to enhance understanding of resident and business needs and improve service effectiveness.
Invest in innovative, resilient, and agile infrastructure and systems that actively facilitate efficiency, collaboration with partners, prioritizes a citizen-centric approach, ensure robust cyber resilience, and embraces cloud, artificial intelligence, automation, and other emerging technologies.
Champion, facilitate, influence, support and invest in the fibre and mobile connectivity of our County, the digital capability of our businesses and communities, and the digital skills & inclusion of our residents and businesses, as part of our substantial regeneration and economic development portfolio.
Digital change has accelerated in recent years and now offers us a range of new tools for solving old or novel problems. In essence, digital offers the potential to make our experience of the world better: enhancing people’s lives, strengthening the delivery of public services and the work of government, as well as helping businesses to adapt to the future.
Source: Welsh Government Digital Strategy for Wales
