Parent Partnership

Page updated on: 17/02/2021

We take a partnership approach to working with families of pupils with additional learning needs (ALN), in a person centred way. 

Parent Partnership Services provide support and advice to families whose children have ALN, through Family Liaison Officers.   They provide accurate and impartial information on a range of options available to parents and carers.  They do not ‘take sides’.  They help families to make informed decisions about their child’s education.  Where families want an independent parental supporter, the service will provide one. 

Parents can engage in this partnership by:

  • speaking with the Head teacher or ALNCo of their local school who will be able to give contact details for the local parent partnership service
  • contacting an ALN Family Liaison Officer on 01267 246466. They can provide specific advice from Early Years through to Post 16 education. They work closely with the Early Years ALN Lead Officer, Post 16 Lead Officer, other advisory teachers, and inclusion officers
  • or, by contacting SNAP Cymru - 01554 777566  0845 120 37 30 or E-mail: or

ALN Family Liaison Officers can provide up to date information about the changes that are being made through the new Additional Learning Needs and Education Tribunal (Wales) Act

Our services for Inclusion (Education) and Disability (Social Care) work together to provide enhanced services for children and their families.  We hold regular person centred meetings with parents so we can work in partnership.

Where children and young people have a significant learning difficulty and complex needs they and their family may be supported by a key worker in the Children's Disability Team. We will work together to make sure everyone knows what help is needed, what is being done and how often this needs to be reviewed.

Education & Schools