Covid-19 - School FAQs

Page updated on: 14/10/2020

Our key priority has always been the safety of children, their families and school staff and this will continue to be our main consideration as we begin to enter the recovery period.

Please be assured that we have been working hard to put plans in place for our schools. Thank you for your continued support and co-operation.

Please visit this page for all information, it is being continually updated. The following FAQs should answer any queries that you may have about schools and Covid-19. Get in touch via the "Ask a question" tab if there is anything you need additional information about.

Pupils return to school on Thursday, September 3.

Half-term takes place from Monday, October 26 to Friday, October 30.

We have reviewed the dates for the autumn term and due to the ongoing situation in relation to COVID-19 it has been decided that term will end on Friday, December 18.

Pupils return to school to start the new Spring term on Tuesday, January 5.

This will give both pupils and staff a 14-day break from school, which with managing the rising numbers of coronavirus cases not just in Carmarthenshire but across Wales and the UK, will be beneficial to everyone.

Term dates



The Chief Medical Officer (CMO) for Wales confirmed people in Wales who are shielding will no longer need to do so after August 16 because the infection rate in Wales is very low.

Pupils who were previously shielding will be able to return to school in the autumn term if the environments are risk assessed to be ‘COVID secure’ (that is, reasonable measures have been taken to minimise the risk to staff and pupils).

According to guidance published by the Royal College of Paediatrics and Child Health (RCPCH), the majority of children currently on the Shielding Patients List (SPL) no longer need to shield. Over the summer paediatricians and GPs will be reviewing the records of children who have been shielding to assess whether they need to remain on the SPL. Once a child is removed from the SPL because they do not need to shield, they can behave in the same way as any other child in the school or setting.

Whilst shielding advice is paused, those children who remain on the SPL should follow the same advice as those children in the ‘increased risk’ group.

There are circumstances where children would be unable to attend school for health reasons irrespective of COVID-19 and they should be supported to learn from home if they are able to do so.

More information for people who have been shielding

If a child/parent/household member develops symptoms of COVID-19, the entire household should immediately self-isolate, and you should book a test for the individual with the symptoms.

The COVID-19 symptoms are:

a new continuous cough: this means you feel hot to touch on your chest or back (you do not need to measure your temperature) 
a high temperature: this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
loss of or change to sense of smell or taste: this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal

If your child becomes unwell outside of school hours with any of the COVID-19 symptoms or needs to self-isolate, please report this to us by calling Delta Wellbeing on 0300 333 2222 or by emailing who will notify the school on your behalf.

Please only contact Delta Wellbeing out of hours if your child has COVID-19 symptoms. During school hours and for all other health-related issues please inform your school directly.

If a child does NOT have symptoms of COVID-19 but has other cold-like symptoms, such as a runny nose, they do not need to be tested and they and you do not need to self-isolate. Your child can go to school if fit to do so.

We recommend testing only for those with a new continuous cough, a high temperature, or loss of or change in the sense of taste or smell.

To apply for a test for yourself or someone in your household with symptoms including children under 5s please visit the Welsh Government website or call 119.

If you or your child feels unwell and need medical advice, please telephone NHS 111 for advice or visit their website or telephone your GP.

It is essential that anyone who has COVID-19 symptoms, or who shares a household with someone who has symptoms, must self-isolate, even if your symptoms are mild. To protect others, you must not attend school, nursery, other childcare settings, work, or go to or to places like a GP surgery, pharmacy or hospital.

Anyone with symptoms must self-isolate for 10 days from when their symptoms started. They can return to school or work after 10 days if they are well enough to do so.

Anyone in the household who does not have symptoms must self-isolate for 14 days from when the first person in the home started having symptoms.

If a parent thinks their child has symptoms BUT chooses not to put them through a test all household members must remain in self-isolation for 14 days from the onset of symptoms.

If you receive a positive test result, you will be contacted by the Test, Trace, Protect Team who will advise you further.

If the test is negative, self-isolation can end for everyone, children may return to school and parents can return to work if they are well enough to do so and as long as nobody else in the household has developed symptoms.

More information on self-isolating

We would expect parents to discuss any concerns they have about their child returning with their school. This will help the school and the council to plan and understand any barriers to pupils returning to school and identify any further support needed.

However, if your child does not return to school, it is the Welsh Government’s view that it would not be appropriate for the council or school to issue a Fixed Penalty Notice (FPN) or commence proceedings for non-attendance. The Welsh Government will monitor the situation over the first half of term before reviewing its position.

All of our breakfast cubs are now up and running.

We have also been supporting schools to resume afterschool clubs. For more information please contact your school directly.

If a pupil attends more than one setting, for example, school and wrap-around or after school provision, the pupil should remain in the same, small group across both settings wherever possible. Where that is not possible, they should remain in small consistent groups within both settings. Where pupils need to attend more than one setting, parents, schools and settings will need to discuss these risks and consider how to manage them.

Decisions regarding school uniform is a matter for individual schools' governing bodies and you should contact your school if you have concerns. However, we would encourage all schools to return to their usual uniform policies in the autumn term. Uniform can play a valuable role in contributing to the ethos of a school and setting an appropriate tone.

Did you know grants of up to £125 (or £200 for Year 7 pupils) are available to buy school uniform and other kit for your child?

Families eligible for free school meals can apply if they are:

entering reception class or year 3 in primary school
entering year 7 or year 10 in secondary school
aged 4, 7, 11 or 14 in special schools, special needs resource bases or pupil referral units

School uniform and equipment grant

Start and finish times may be staggered so that schools can safely manage the drop off and collection of children. Schools will clearly communicate these arrangements with parents before children return.

Drop off and collection arrangements will be a different process to that of a few months ago. Social distancing measures will be in place with separate entrances and exits, and one-way systems. Floor markings with arrows to help direct children and parents and footprints two metres apart will also be in place. Parents will not be permitted to enter the school building.

it is vital that parents keep their distance to avoid close contact and potential transmission of the virus.

Please remember:

Arrive promptly in your designated time slot.
Stand 2m from other families.
Leave promptly and move away from the school as soon as you have dropped off your child.
Please do not congregate outside the school gates as this is making it difficult for other families arriving at staggered times.

School meals are being provided in all our primary and secondary schools.

Lunchtimes are being staggered where possible and the layout of the dining areas have been revised to allow for social distancing. New signage and hand sanitiser stations are in place together with adequate supervision arrangements to manage social distancing and safe pupil conduct.

Parents can no longer pay for school meals by cash or cheque. ParentPay has now been implemented in all remaining primary schools. Please remember payment must be made in advance of when meals are required.

If your child is entitled to free school meals, you will receive payment of £19.50 per child per week during the following:

School holidays
If you child is instructed by Welsh Government to stay at home for periods other than school holidays
If your child is instructed to self-isolate for 14 days because of a positive case of COVID-19 at their school

Details of how to access payments is currently being finalised following receipt of guidance from Welsh Government.

Every family with children entitled to free school meals will receive an email with more information followed by payment as soon as possible.


Risk assessments have been carried out in all of our schools and a comprehensive range of measures to limit the risk to staff and children have been put in place.

These include:

  • Separate entrances and exits
  • Clear signage around the school on the importance of handwashing, hygiene and maintaining social distancing
  • One-way systems in schools with clear floor markings to encourage social distancing
  • Perspex screens at reception areas
  • New classroom layouts with desks arranged two metres apart
  • Contact between individuals will be minimised as much as possible and pupils will stay in their groups
  • Staggered start and finish times where possible - to keep groups apart as they arrive and leave school and during lunch and break times
  • Daily health questionnaires to be completed
  • Schools will ensure that pupils and staff clean their hands regularly, including when they arrive at school, when they return from breaks, when they change rooms and before and after eating and after using the toilet. Increased number of hand-washing and hand sanitiser stations installed in all schools
  • Schools will ensure good respiratory hygiene by promoting the ‘catch it, bin it, kill it’ approach
  • A limit on the number of pupils using the toilets
  • Increased cleaning - frequently touched surfaces will be cleaned regularly during the school day and a full clean will take place every evening
  • Each school will have its own designated isolation room should a child or staff member start to feel ill during the day.

Further operational guidance for schools can be found on the Welsh Government website.

Contact between individuals must be minimised wherever possible. However, it is recognised that this can be difficult for younger pupils and that is why in schools the emphasis will be on forming groups of learners and ensuring separation of those groups, and for older pupils it will be on social and physical distancing.

Grouping pupils will help to reduce the risk of transmission of COVID-19, and in the event of a positive case, it will also help to identify those who may need to self-isolate and to keep that number as low as possible.

Staff responsible for younger pupils will remain with set groups and should adhere to social distancing measures as far as possible with younger pupils.

All staff should adhere social distancing measures in their interactions with older pupils, other staff members and visitors to the school.


Signage and floor markings will be in place throughout the schools and children will also be reminded by staff if needed.

Fun resources have been developed for use in primary schools, including life-size posters encouraging young children to remain ‘one cow apart’ and ‘social distance hero’ high-vis jackets. We have a song and book to help deliver key messages around social distancing and handwashing in a more light-hearted way.

Poor behaviour from older pupils who wilfully ignore the social distancing rules will not be tolerated, and parents may be asked to collect them from school to carry on with their learning at home. We would appreciate parents support in helping to emphasise the importance of adhering to these new rules to their children before they return to school.

We have increased the cleaning arrangements at all of our schools. Cleaners will be on site, all day cleaning high touch surface areas. A full clean will then be carried out every evening.

All learners aged 11 and over will be required to wear face coverings on school and college transport.

All secondary school pupils (and staff) will be required to wear face coverings in communal areas, where schools risk assessments demonstrate social distancing is not possible. Communal areas includes, for example, corridors and school canteens. It does not include classrooms.

This use of face coverings does not apply to those pupils who are exempt for medical reasons.

We ask parents to provide face coverings for their children for the first day of school where possible. The council will provide a reusable face covering for those pupils who do not have suitable provision.

We are encouraging the use of reusable face coverings where possible, rather than single use face coverings, as not only is this better for the environment but it costs less too.

It is important to remember that face coverings are not to be used as a substitute for social distancing and handwashing.

The use of face coverings in schools will be continually reviewed.

Please see Welsh Government guidance on how to make a 3 layer face mask.

Welsh Government has advised that it is not necessary to check pupils’ temperatures. It is not seen as a reliable indicator of being symptomatic, as many children will not have symptoms but could still be positive. High temperatures are also a common symptom of a large number of childhood conditions so there could be a large number of false positives. Our daily health assessments for pupils should pick up any children who should be isolating rather than being in school.

Physical distancing, hand hygiene and respiratory hygiene (catching a cough or sneeze in a tissue or covering the mouth and nose with an elbow or sleeve) are the most effective ways to prevent the spread of coronavirus.

There is therefore no need to use personal protective equipment (PPE) when undertaking routine educational activities at school. PPE will be available to school staff in the event of a child with suspected coronavirus or for personal, hands-on care such as such first aid.

Strict procedures are in place for this and the child will be kept in a separate room until they can be collected and taken home. The room and any surfaces they have come into contact with will be thoroughly cleaned.

Similarly, if a member of staff develops symptoms, they will leave the premises immediately and a thorough clean of their classroom and any surfaces they have come into contact with will be carried out.

When a confirmed case of COVID-19 is identified as attending an educational or childcare setting (staff or pupil) contact will be made with the case (or parent) to assess whether they attended the school during their infectious period and whether further tracing of contacts in the school is needed.

If any staff member or child within the school is a contact of the case, they will be required to self-isolate for 14 days and contacted by the local Test, Trace, Protect (TTP) team. If your child is required to self-isolate, everyone else in the household can continue as normal (however if your child becomes symptomatic, the whole household would then need to self-isolate). It is important parents answer their phones to the TTP Team as they will be providing information and advice and will be able to answer any questions you may have.

If a staff member or child from the school is not a contact of the case, they will not be required to self-isolate.

A positive test does not require closure of that school. The process of testing and contact tracing is part of the ‘new normal’ and where schools follow these guidelines carefully, there is no cause for alarm.

If there are multiple cases of COVID-19 in a school then experts from across the NHS and local government will work together to prevent ongoing transmission within the school. This will involve identifying those exposed, any child or staff member who is at increased risk and providing tailored infection control advice. Advice based on the assessment of each individual situation will be provided to support the school in preventing further spread.

Further information and questions and answers about Test, Trace, Protect can be found on the Welsh Government website.

All members of the public who are displaying symptoms of coronavirus are now able to book tests for coronavirus, please visit the Public Health Wales website for more information.

The Test, Trace, Protect strategy is critical in supporting the increased operations of our schools. It sets out the next phase for tackling coronavirus; testing people with symptoms in the community, tracing those who have come into close contact with people who have tested positive for coronavirus, and protecting family, friends and our community by self-isolating. More information on this can be found on the Welsh Government website.

Welsh Government has also confirmed that the rapid deployment of testing will be made available to support outbreaks by the NHS Wales Test Trace and Protect Programme in partnership with Local Health Boards who will facilitate PCR antigen testing for everybody in the school/setting ‘bubbles’ (small, consistent group of no more than 8) that are affected by the outbreak and everyone in the school/setting if it has been established that the setting has not followed Welsh Government guidelines for schools and/or Infection Prevention and Control measures.

The method for delivery and sampling of rapid antigen tests can be executed in a range of ways such as the deployment of Mobile Testing Units (MTUs), temporary testing satellites and drop off and collection routes. The most appropriate testing channel will be discussed and agreed between all stakeholders.

The Welsh Government is also undertaking a programme of antibody testing being rolled out to at least 10% of schools staff who have worked in hub schools during the pandemic.

Antibody testing will also be carried out at the end of term with an additional sample group consisting of the broader school community.

More information

Welsh Government has stated that education staff working in the hubs are a priority group in the new antibody testing programme.

Antibody testing will also be carried out at the end of term with an additional sample group consisting of the broader school community.

Further information

Our aim is to make the return to school as normal as possible. However, your child may feel:

  • security from the close and extended contact at home with parents and carers and reluctant to leave this environment
  • anxious at extended contact with people beyond his/ her home
  • heightened anxiety caused by the continued emphasis on social distancing and what it means about his/ her safety outside the home

These are difficult but normal responses to process. Teaching and support staff will be ready to give individual reassurance and support to children experiencing these or related feelings. Together with the school environment changes, we will be doing everything to make this a safe and positive experience.

When staff can’t give physical comfort, staff can still do a lot to provide comfort from a distance. Staff can use comforting language and tone of voice; and can reinforce the message that school is a safe and happy place. Staff can validate a child’s feelings and provide reassurance and let them know that it is okay to have worries.

Children with additional learning needs may have been affected more significantly by the changed circumstances resulting from COVID-19. They may have found it difficult to adjust to a new and different situation without the daily structure of school to support them.

Schools will continue to work with professionals and other agencies such as Educational and Child Psychologists (ECPs), Behaviour and Community Support Professionals, ALN Advisory Teachers etc to support the needs of pupils with additional learning needs.

All children will have had different experiences of home learning during the period of lockdown. Learning from home is not the same as learning at school. Schools will be assessing what gaps a child may have in his/ her learning and will plan to address these from September.

We appreciate that for some pupils going back to normal will continue to be a challenge and for some lockdown will have had a significant impact on their learning and engagement in school education. The time pupils spent in school over June/July 2020 was focused on wellbeing and preparation for a return to learning in autumn 2020.

The Welsh Government will provide an additional £29 million to schools to boost support for
learners at crucial stages in their education from September.

The equivalent of 600 extra teachers and 300 teaching assistants will be recruited throughout the next school year, targeting extra support at Years 11, 12 and 13, as well as disadvantaged and vulnerable learners of all ages. This will support learners taking their A level and GCSEs in 2021 and those known to have been affected most.

Professional learning resources will be provided to support the new and existing teachers, in preparation for September. Staff will be recruited on a one-year fixed term contract and are expected to move into educational roles in the following school year. The support package, provided additional at a school level, could include extra coaching support, personalised learning programmes and time and resources for exam year pupils. A range of teaching approaches will be relevant, including blended learning.

Depending on the country you have travelled from you may be required to self-isolate for 14 days on your return to the UK. The situation is subject to change and we recommend that you check the latest guidance before planning any travel within or outside of the UK.

Yes , however, it is important to follow social distancing at all times. The majority of school crossing sites have social distancing markings in place to help remind you of the rules.

Please follow the instructions from the school crossing patrol and wait on the kerbside until instructed to cross. Ensure that you cross the road in a straight line maintaining a safe distance from the patrol.

Please hold the hands of smaller children.

If your children cannot safely walk, cycle or scoot to school and you must bring the car, please park away from the school and walk the last five / 10 minutes of the journey.

It is more important than ever to keep the yellow zig zags (Keep Clear markings) free of vehicles to help keep the area safer for parents and children to cross.

Motorists are also being asked to allow more distance between them and the crossing point when a school crossing patrol displays their stop sign, so that they can ensure a 2-metre distance from pedestrians crossing the road.


Pupils are being encouraged to make their own way to school, and to safely walk, cycle or scoot to school where possible.

Transport will be provided to pupils who have been through the application process and deemed eligible.

Unfortunately, we are unable to continue to provide spare seats during this period.

Pupils will be asked to show their travel pass at the start of each journey (or at the start of the morning journey only for primary pupils). If you do not have your travel pass you will have to give your details to the driver, in order to comply with Test Trace Protect.

We are asking parents to please remind their children to wash their hands before and after travelling.

We are also asking you to please remind your children that they will need to keep 2 metres apart when waiting for their bus to arrive.

Buses will be boarded one at a time keeping a safe distance between passengers, and the vacant seat at the rear of the bus must be used first. When disembarking, again pupils must do this one at a time keeping 2 metres apart, starting with the most forward seats first, working back in turn to the rear seats (so that pupils walking down the aisle do not pass any other seated pupils). These rules apply for both inbound and outbound journeys.

Remember pupils should NOT travel if they are feeling unwell, particularly if they have symptoms of COVID-19, or they live in a household with someone who has symptoms of COVID-19 or has tested positive to COVID-19 in the past 14 days. If any pupils become ill while at school, their parents will be contacted to take them home.

Pupils who normally use local bus services and pay to travel to and from school should be aware that bus companies are operating limited services and have limited capacity on their buses, so pupils and parents need to plan ahead.

Some journeys usually used by school children may be running at different times, may not be calling at the schools they usually do, or not running at all.

Schools fare paying services L23, L24, L27 will operate, however 227, 243, C11, C12 will NOT operate for fare paying services. C11/C12 will run for eligible pupils with travel passes only.

Please check times and plan your journey before you travel. Information on bus services throughout Wales is available from Traveline Cymru or Freephone 0800 464 0000.


Parents will not be permitted to board the vehicle under any circumstances and must observe the social distancing guidelines when waiting for their child to board the bus or collect their child from it.

Yes, however we would encourage you not to share lifts with any other pupils that are not from the same household.

Yes, all vehicles will be cleaned after every journey.

Some operators may provide hand sanitiser. However, we would like to remind parents of the importance of making sure the children wash their hands before / after travelling.

Timetable are available to view on our website. Once you have received your travel pass, please make sure that the stopping details shown are correct, as bus / taxi drivers will only be able to pick up and drop off pupils at the locations shown on the travel passes, and at the points shown on the timetables.

Pupils who are starting at a new school need to re-apply as a matter of urgency.

College students need to apply for transport via their college - not through the council.

Yes, it is important that families who have changed address re-apply as soon as possible.

Please email with pupil name, date of birth, address and full details on the error.

Please email with pupil name, date of birth, address and confirming your return to sixth form.

Pupils who are starting at a new school also need to re-apply as a matter of urgency.

The transport arrangements for pupils with Additional Learning Needs will be looked at individually. We have reassessed every child’s needs in respect of Covid-19 to minimise the risk of transmission to either the child or transport staff. Subject to those additional individual risk assessments , it is likely that alternative vehicle provision will be made and/or that passenger assistants (escorts) will be required to wear PPE due to the need to be in close proximity to the children to carry out their role. We have categorised children to identify those with higher needs in respect of Covid-19 and these have led to further measures that transport staff will put in place.

If parents do not intend to make use of a free school transport place for their child they should contact providing the name, date of birth and child’s school.

It is not be possible to practise social distancing on school transport; however, in order to maintain social distancing between the driver and the pupils, the front row of seats nearest the driver will not be occupied.

As most vehicles will be full and learners cannot sit together in their year groups, we wish to emphasise the importance of good hygiene. Not only will this help to reduce the risk of spreading COVID-19 but also common colds and flu, which will also be of benefit.

Pupils will be required to fill the rear most seats first on the vehicle for each journey and use the same seat on the return journey home.

All learners aged 11 and over will be required to wear face coverings on school and college transport, unless they have a medical exemption. Coverings are required for the whole of their journey to and from school.

We ask parents to provide face coverings for their children for the first day of school where possible. The council will provide a reusable face covering for those pupils who do not have suitable provision.

Failure to wear a face covering will result in transport being withdrawn.

Please remember the most effective way to protect your child and others from infection is to follow social distancing rules, avoid touching surfaces and face, and wash your hands regularly. The wearing of face coverings must not be used as an alternative to any of these other precautions.

Pupils must not touch the front of their face covering during use or when removing them. They must wash their hands immediately on arrival at school or home, dispose of temporary face coverings in a covered bin or place reusable face coverings in a plastic bag for washing.

We are encouraging the use of reusable face coverings where possible, rather than single use face coverings, as not only is this better for the environment but it will cost less too.

Please see Welsh Government guidance on how to make a 3 layer face mask.

We are asking parents to provide face coverings for their children for the first day of school where possible and to ensure they have it on when they get on school transport, and that they have washed or sanitised their hands. The council will provide a reusable face covering for those pupils who do not have suitable provision.

Please see Welsh Government guidance on how to make a 3 layer face mask.

We ask parents to make sure their child has their face covering on when they board the vehicle, and that they have washed or sanitised their hands. If a pupil turns up without a face covering, they will be permitted to travel to school but will be asked for their full details by the driver who will inform the school. The school will provide the pupil with a face covering for the return journey. However, should the pupil forget their face covering a second time, they will be refused travel.

Refusal to comply with this requirement will result in your child’s place on school transport being suspended. Your support in reinforcing this message with your child would be greatly appreciated.

Primary pupils who are 11 years-old and over are required to wear face coverings on school transport unless they have a medical exemption. This follows guidance from Welsh Government and risk assessments from our transport providers. Younger children may wear face coverings, however it is not a requirement. We ask that where possible parents provide a face covering for their first day travelling to school.

If this is not possible then a reusable mask will be provided by the school on arrival.
Similarly, only secondary school pupils are required to wear face coverings in designated school communal areas.

All college students travelling by bus to Coleg Sir Gâr and Pembrokeshire College will be required to wear face coverings on transport unless they have a medical exemption. Coverings are required for the whole of their journey to and from college. If you need any further information, please contact your college directly.


All parents should have been provided with an activation letter / code for their new school and guidance on how to update their account. If you have not received it, please email us direct at including your child’s name, school and year / class.

We are working with individual schools to extend the lunchtime service and offer more sittings.

Please email us at and include your child’s name, school and year / class and we will get back to you as soon as possible.

Please email us at and include your child’s name, school and year / class and we will get back to you as soon as possible.

If you require a refund please email us at and include your child’s name, school, and year/class. We can also arrange a transfer of the balance to another child.

If you are unable to pay online, you can have a PayPoint card so that you can pay by cash at local convenience stores. To request a PayPoint card please email and include your child’s name, school, and year/class.

Yes, but it is really important to stick to the 2m social distancing rule in the playground, as well as everywhere else.

We know that it is really tempting to greet people you’ve not seen in a long time with a hug or kiss, or to join a chat with a group of parents, but COVID-19 is still with us. Even if you are wearing a face covering, social distancing is essential.

Yes, PE is really important for children, but lessons will be adapted to reduce risk of spread of COVID-19.

You can make it much easier by checking when your child has PE lessons and making sure that they go to school in their PE kit on those days.


If a child does not have symptoms of COVID-19 but has other cold-like symptoms, such as a runny nose, they do not need to be tested and they and you do not need to self-isolate. Your child can go to school if fit to do so.

If a child/parent/household member develops symptoms of COVID-19, the entire household should immediately self-isolate, and book a test for the individual with the symptoms. It is not necessary to test the entire household if they are not symptomatic.

The COVID-19 symptoms are:

a new continuous cough
a high temperature
loss of or change to sense of smell or taste

If a child has been in contact with someone experiencing symptoms, they should carry on as normal until that individual receives their test result.

If this is positive, the TTP Team will contact people identified as contacts.

Contact means:

face-to-face contact with someone less than 1 metre away (including when you have worn a face covering or face mask)
spending more than 15 minutes within 2 metres of someone
travelling in a car with someone (even on a short journey)

If your child is required to self-isolate, everyone else in the household, including any siblings, can continue as normal and go to work / school. However if your child becomes symptomatic, the whole household would then need to self-isolate.


Not everyone will be contacted by a contact tracing advisor. Much of the advice and guidance will be issued via the school.

When a school has a positive case of COVID-19, all those who are in the pupil’s school group or ‘bubble’ are immediately asked to self-isolate and work from home as a precautionary and preventative measure whilst the Test, Trace, Protect process gets underway to identify those individuals that are direct contacts.

If it is established your child has not come into contact with the individual concerned, then you will be notified by the school with a date they can return to class (as long as they are fit and well with no symptoms). A contact tracing advisor will only speak to those identified as direct contacts.

Load More

Education & Schools