FAQs

Page updated on: 10/10/2019

The following FAQs should answer any queries that you may have about our recycling scheme. Get in touch via the "Ask a question" tab if there is anything you need additional information about.

On average almost half of the contents of black bags in Carmarthenshire are recyclable and as much as a quarter of it is food waste.

We have to meet Welsh Government’s 64% recycling target by the end of this financial year to avoid a hefty fine and more importantly, recycling is much better for the environment than burying our rubbish in landfill.

If you put as much as you can into your blue bags and green food bin and take other items such as old clothes/shoes and glass to recycling banks or centres you will help us to achieve this.

You’d be surprised how little needs to go in your black bag – take a look on our A-Z of recycling to find out more.

Find out what can go in your blue bag or green food bin in our A-Z of recycling. If you are recycling everything you can but are still finding it difficult to keep to the black bag limit, you may be eligible to increase your black bag allowance. Complete our online form to apply for an increase to the black bag limit.

Food scraps, vegetable peelings, meat and fish including bones, seafood shells, waste pet food, egg shells, tea bags and coffee grounds can go in your brown caddy / green food bin. Have a look on the A-Z of recycling to see a full list of what goes in your green food bin.

We will provide you with a brown caddy to put in your kitchen and green bin to put out for weekly collection. This year we are also supplying food liners to make it easier for you to recycle all of your food waste.

You can request a new brown caddy / green food bin to be delivered to you or collect one from your nearest outlet.

Request a brown caddy / green food bin

Food bin liners are being delivered to all households between October - March.

In a county of over 90,000 households, everyone’s food waste mounts up – the smallest amount will have an impact. It’s up to you what that impact is!

If you put your food waste into your black bag it goes to landfill. As food waste rots in landfill it gives off the greenhouse gas methane which is responsible for climate change.

By using your green food bin we will collect it and our facilities will turn it into ‘Merlin’s Magic Compost’. In this process the harmful methane gases aren’t created.

Putting your food waste into your green food bin also stops animals from tearing open your black bags.

  • Paper/Card - Newspaper/magazines, catalogues, telephone directories, junk mail, writing paper, shredded paper, envelopes, food and drink cartons, cereal boxes, cardboard boxes, toilet roll/kitchen roll tubes, egg boxes, ready meal sleeves
  • Plastic - Plastic bottles, yoghurt pots, margarine tubs, plastic punnets/ready meal trays, plastic coat hangers, plastic film
  • Metals - Food and drink cans, aerosols, jam jar lids, foil

Have a look on the A-Z of recycling to see a full list of what goes in your blue bag.

Blue bags are collected every fortnight. You can check your collection date on our website, just put your postcode in the box at the bottom of this page. Once you’ve done that you’ll also be able to download a copy of your recycling/bin collection calendar for your area.

There is no limit on the number of blue bags you can place for collection.

They will be left within the boundary of your property, or at your usual bin collection point.

Check the delivery tracker to find out if your address has been delivered to. If your address has been delivered to but you have not received your bags, you will be able to access our missed delivery form to let us know.

Your neighbours may be on a different delivery route to you. Houses across the road or further down the street can often be on different delivery routes. Therefore, you could receive them at different times. Use the delivery tracker to check when your bags will be delivered.

If it shows that you should have received your bags, please let us know by completing our missed delivery form.

We ask wardens to take delivery of bags for all residents or arrange for us to have access so that we can deliver them.

Use the delivery tracker to check if you should have received them. If it shows that you should have received your bags please speak to your warden in the first instance and following that, please let us know by completing our missed delivery form.

For any new housing sites with sections of the site that are still under construction, we will ask the developer to take the delivery and issue bags to residents.

Use the delivery tracker to check if you should have received them. If it shows that you should have received your bags please speak to the developer in the first instance and following that, please let us know by completing our missed delivery form.

  • If your collection point is usually at the end of the lane, we will place the bags there. 
  • If you use a bunker we will leave the bags inside the bunker. 
  • If you use a wheelie bin we will leave the bags next to the bin.

No, blue bags and food waste liners are issued for household recycling only. All businesses have a duty of care to dispose of their waste appropriately through a commercial waste agreement with a registered waste carrier.

Some households are serviced by smaller caged vehicles which means that the food waste is not contained in the same way as on our larger collection vehicles. These households have been provided large liners because they are stronger and contain the waste more securely.

If you have been provided with large liners it is really important that you use them, even if you are using the smaller caddie liners, as they stop food waste from spilling out of the vehicle.