Help for older / disabled people

Page updated on: 18/03/2020

Coronavirus (COVID-19)

Please place your bags out the evening before. Our collection times may vary and may be earlier than normal. We will be unable to undertake any missed bin collections at this time. Remember, please do not discard tissues in your blue recycling bags.


Please continue to visit our Newsroom for the latest information. You can also follow us on Facebook and Twitter.

If you are elderly, infirm or disabled and require assistance with your rubbish, we can make arrangements to collect your waste from the doorstep or a mutually convenient location.

To apply for this service, you will need to call 01267 234567, we will ask some questions about your property and proposed collection point. Once we receive your request it will be assessed by our team and a decision will be made on whether we can offer this service to you.