Worried about an adult/child

Page updated on: 01/08/2018

Coronavirus (COVID-19)

As a precautionary measure due to a rise in the level of Covid-19 in the community, all residential care homes in Carmarthenshire have been asked to suspend visits.

Staff have been asked to continue supporting families to visit relatives outside, so long as this is practical. This decision has been taken after careful consideration, and we appreciate that this will be disappointing for some families and residents. We thank everyone for their continued support.

Day services for older people are temporarily closed.

You can send any supporting documents for your blue badge application by emailing: bluebadge@carmarthenshire.gov.uk.

Please continue to visit our Newsroom for the latest information. You can also follow us on Facebook and Twitter.

We are committed to ensuring that vulnerable children and adults are protected from abuse and neglect and we will take immediate action where necessary, to keep them safe from harm.

If you have concerns about a child you will find further information on what to do and who to contact within the Children and Family Services section of our website.

Some adults may not always be able to protect and care for themselves. Adults at risk are people aged 18 and over who are unable to protect themselves from harm because of a disability, mental disorder, illness, physical or mental infirmity. Harm can be physical, neglect, financial, sexual, psychological/emotional, discriminatory and can happen anywhere. Harm can be caused by anyone and can include relatives and immediate family, professional staff, paid care workers, volunteers, other service users, neighbours, friends. 

If you are being abused, or are concerned that someone you know may be at risk of harm you should speak to someone about it. Call Delta Wellbeing on 0300 333 2222 (available 24hrs, 7 days a week). If immediate help is needed dial 999. 

It is everyone’s responsibility to play a part in the protection of vulnerable people. The Local Authority has a duty to make enquiries into an alleged incident of abuse or neglect. Other professionals may be involved, for example police officers or health services.

The enquiries will be handled as sensitively as possible. The adult will be listened to and their wishes considered. If the concerns are serious we will act immediately to make sure that the adult is safe.

Report a concern