Urdd Eisteddfod 2023Contact Us
We have a variety of contact options available to you to deliver 24/7 support.
Our online FAQ’s are here to help you find the answers to the most common questions outside of our business hours.
Should you still need assistance you can speak to a Customer Service agent, we are open Monday – Friday, 08:30am – 6:00pm. Our quieter times are generally between 4.30pm and 5.00pm.
We also post regular updates on changes to services, news and events on Twitter and Facebook. We are able to respond to enquiries via Social Media and via our general enquiry form, Monday – Friday, 9 – 6pm.
We welcome correspondence in Welsh and will deal with Welsh and English correspondence to the same standards and timescales.
What can we help you with?
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- Request a brown kitchen caddy / green food bin
- Request compost bin
- Request purple bags
- Request a hygiene / nappy collection
- Report missed bin collection
- Find a recycling centre
- Report a missing /damaged glass collection box
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When is your next bin / recycling collection?
You will also be able to download your collection calendar.
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We deliver to all households from October - March. If you run out before your delivery, check our outlets for what’s available and where to collect.
Choose an outlet- Ammanford A-Z Convenience Store (Premier)
- Ammanford Hwb
- Burry Port Co-op
- Carmarthen Hwb
- Carmarthen Indoor Market
- Cross Hands Morton's Fine Foods
- Johnstown Co-op
- Kidwelly Co-op
- Llandeilo CK's Supermarket
- Llandovery Nisa Local
- Llanelli Asda
- Llanelli Hwb
- Llanelli Indoor Market
- Llanybydder Nisa
- Newcastle Emlyn CK's Supermarket
- Pontyberem CK's Supermarket
- St. Clears Spar
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- Do I need planning for changes/extensions to an existing property?
- Do I need planning for my development idea?
- How do I apply for planning?
- How much does a planning application cost & how do I pay?
- How do I comment on an application?
- How do I get an update on an application?
- How do I view a planning application
- When is the next planning committee meeting?
- How can I view planning history on a property?
- How do I report a Breach of Planning
- Complaints / Compliments
- General enquiry
What can we help you with?
We deliver to all households from October - March. If you run out before your delivery, check our outlets for what’s available and where to collect.
- Ammanford A-Z Convenience Store (Premier)
- Ammanford Hwb
- Burry Port Co-op
- Carmarthen Hwb
- Carmarthen Indoor Market
- Cross Hands Morton's Fine Foods
- Johnstown Co-op
- Kidwelly Co-op
- Llandeilo CK's Supermarket
- Llandovery Nisa Local
- Llanelli Asda
- Llanelli Hwb
- Llanelli Indoor Market
- Llanybydder Nisa
- Newcastle Emlyn CK's Supermarket
- Pontyberem CK's Supermarket
- St. Clears Spar
- Do I need planning for changes/extensions to an existing property?
- Do I need planning for my development idea?
- How do I apply for planning?
- How much does a planning application cost & how do I pay?
- How do I comment on an application?
- How do I get an update on an application?
- How do I view a planning application
- When is the next planning committee meeting?
- How can I view planning history on a property?
- How do I report a Breach of Planning
When is your next bin / recycling collection?
You will also be able to download your collection calendar.
Outside normal office hours Delta Wellbeing provides an emergency service on *0300 333 2222. This phone number is for emergencies and is available after 6pm and up until 8:30am on weekdays, and on Saturdays, Sundays, and Bank Holidays.
All out-of-hours emergencies can now be reported on the Delta Wellbeing website.
*Calls may be recorded as part of our commitment to training, audit and quality assurance.
If you are deaf or hard of hearing, and you use a text phone you can contact any telephone number within the Council by putting 18001 before the number. We can also provide a sign language interpreter at any appointments you may have with us, please contact us to arrange this.
Choose a customer service Hwb to book an appointment
