If you would like to speak to someone you can call us on 01267 234567, we are open Monday – Friday, 08:45 – 18:00. Our quieter times are generally between 4.30pm and 6.00pm. Outside normal office hours Careline provides an emergency service on 0300 333 2222. This phone number is for emergencies and is available after 5pm and up until 8:30am on weekdays, and on Saturdays, Sundays, and Bank Holidays.
You can also make an appointment to come into one of our customer service centres in Ammanford, Carmarthen or Llanelli. If you are deaf or hard of hearing we can provide a sign language interpreter at any appointments you have with us. Please let us know when you make the appointment. If you use a text phone you can contact any telephone number within the Council by putting 18001 before the number.
We also post regular updates on changes to services, news and events on Twitter and Facebook. We are able to respond to enquiries via Social Media, Monday – Friday, 9 – 5pm.
*Calls may be recorded as part of our commitment to training, audit and quality assurance.
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