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Trading Standards

Our Trading Standards officers enforce around 40 Acts of parliament and over 1,000 associated regulations, which impact on all aspects of your life, from the safety of your children's toys, to the honesty of property descriptions when buying your home. Whether you’re buying a loaf of bread, a pint of beer or arranging credit, we are responsible for ensuring that sales are carried out within the law.

If you are a member of the public and have bought goods or services and need a repair, replacement or refund, you can read about your rights on the government’s Consumer Rights website. Alternatively, the Citizens Advice consumer service provides free, confidential and impartial advice on consumer issues. Check out the Advice Guide on the Citizens Advice Bureau website, or call their helpline on 03454 04 05 06.

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If you have small odd jobs or gardening work you’d like someone to carry out for you, be sure that they are trustworthy and reliable.

We list a number of local handypersons and gardeners on our Registered Traders Scheme.

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Money Wise (Synnwyr Arian) is a web-based resource designed by our Trading Standards team and education department to help people, in particular children and young families, to understand the concept of money – where it comes from and how to save and spend wisely.

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If you have a Samsung Galaxy Note 7 you should return it as soon as possible for a refund or exchange.

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