Internet speeds

There are different factors that will affect the speed of your connection. Here’s a short video to explain this:

If you’ve already chosen a package that suits your needs, but your broadband is still slow then here’s a few things to try that might help you.

Step 1: Run a speed test

Running a speed test will let you know you your current broadband speed as well as your download and upload speed.

Before running a speed test, make sure that there are no other devices using the internet, such as TV streaming, gaming or downloading. This will make sure that the test gives you a more accurate reading of your current speed.

For best results, use a laptop or a computer that is directly connected to the router via an ethernet cable. If the results are slower than what your ISP offers then get in touch with them to find out if there are any issues or works being carried out in your area that might be affecting your connection speed.

Test your Broadband Speed

Check for web browser updates

Web browsers update regularly and at times that might go unnoticed, which can slow your connection down. Newer versions will work faster and provide you with better security.

Download the latest version of your web browser:

• Chrome
• Safari
• Firefox
• Microsoft Edge

Consider your router

Where your router is placed can have an impact on the speed of your connection. Electrical devices can interfere with your router, so it’s best to position it as far away from electrical devices to avoid slowing it down. This can include TVs, AC power cords, as well as wireless signalling devices such as cordless phones and baby monitors. A clear, raised position such as a shelf or table will help you avoid interferences and maintain your internet’s optimum speed.

The age of your router may also play a part. The older your router the more likely it is to have regular disconnections from the internet. Your provider will be able to advise you on whether you need an upgrade and give you the most up-to-date options available.

Password-protect your broadband

If you don’t keep your wireless router secure, anyone nearby could log on to your broadband. This can put you at online risk as well as slow down your internet speed. Always set a password to protect your router. Use one that contains a mixture of upper- and lower-case letters, as well as numbers.