Digital Transformation Strategy 2021 - 2024
In this section
Key priorities: Workforce
Involving and communicating with staff in everything that we do. Supporting our workforce in adopting flexible working practices to optimise performance in the delivery of quality and cost-effective services
What it means?
- A digital workforce that is responsive and flexible.
- A workforce that is well informed, engaged and communicated with.
- Being responsive to the needs of our citizens by providing good public services and being flexible about where work is carried out.
- Flexibility for our staff is being able to work from different locations, at different times and use the most effective technology.
Why is it Important?
- The involvement, participation and communication of our work force is critical to the success of our organisation.
- Agility and mobility brings efficiencies and increased productivity through better ways of working.
- It increases our ability to ensure a healthy and mutually beneficial work life balance for our work force. This increases our ability to attract the necessary skills and knowledge for our workforce.
- It allows us to vastly improve processes, procedures and workflows, eliminating waste and exploiting efficiencies through good use of data and analytics.
How will we achieve a Digital Workforce?
- Senior management across the Authority will embrace the digital transformation agenda.
- Staff and managers will involve and communicate with all staff at all levels frequently and consistently.
- Staff and managers will be encouraged and supported to work in an agile manner that supports the delivery of improved services.
- We will create a truly digital workforce, ensuring the right applications and information are with the right user, on the right devices, at the right time and location.
- We will develop the digital skills and confidence of our workforce, so they are equipped to productively and proactively apply technology to drive better ways of delivering public services.
- We will ensure our key policies and strategies are integrated with our digital ambition particularly in the areas of service planning, procurement, economic growth and commissioning.
- We will develop Digital Champions within every service area to promote and support the workforce with digital solutions and technology needs.
Key projects timeline
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2021
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1
Key outcomes
To improve telecommunication and collaboration tools for staff.
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2
Key outcomes
To allow staff quicker and greater access to back-office data and systems (office and non-office staff). To improve engagement with all employees of the council.
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2024
Key outcomes
Greater productivity for staff by exploiting Microsoft tools and key software solutions.
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and
Key outcomes
Enable the council to better understand and analyse data to help improve decision making.