Your rights

We will work with you to help you to understand what your rights are and how they may be affecting your daily life. Staff are committed to upholding your rights and ensuring your well-being. Here are some key rights you can expect: 

• The right to be listened to and supported in expressing your thoughts and feelings. 
• The right to safety and protection through safeguarding measures. 
• The right to receive pocket money and clothing allowance. 
• The right to access community resources, including Welsh language services if preferred. 
• The right to practice cultural and religious beliefs, with arrangements made as needed. 
• The right to understand the reasons for staying in care and access support from an advocate if desired. 

 

Support from Tros Gynnal Plant Cymru 

All children living in residential care will receive support from Tros Gynnal Plant Cymru, ensuring their well-being and advocacy needs are met. 

 

Keeping in Touch with Family and Friends 

We understand the importance of maintaining connections with family and friends. Whether through phone calls, visits, or through the use of technology and social media, staff will always be on hand to help ensure that you are keeping in touch with people who are important to you.

 

Financial Support 

During your stay, you'll receive pocket money based on your age, with support from our team to manage and save your money as desired. Your pocket money is usually deposited straight into your bank account. If you do not have a bank account, our staff will support you in opening your very own bank account.

•  Ages 11-16 £35 a week (£15 pocket money + £20 clothing and toiletry allowance)
•  Age 16-18 £50 a week (£30 pocket money + £20 clothing and toiletry allowance)

 

Medical Care 

Your health and well-being is super important to us and staff will always be on hand to support you with booking and attending appointments, keeping up to date with ongoing medical support sessions and champion you to ensure that your needs are being met. 

If you already take regular medication then we will book it in and store it in our office area. Staff will ensure that medication is counted and never let the supply run short.

Whilst you stay with us, staff will also work to re-register you to our local GP, optician and dentist if needed.

 

Education 

Education is so important, therefore, staff will ensure that you can continue your educational journey with as little disruption as possible where they can. Staff can transport you to and from school, support you with any extra curricular activities you may already be involved in and spend time with you to support with school work where you would like us to.

Staff will also be present to champion you in educational meetings to ensure that wherever we can, we go the extra mile to ensure that your educational needs are being met and you have as many opportunities to progress and succeed in school, college or other work placements etc.

If you do not attend school/college or are not in any type of education but would like to try something, please speak to your keyworker and they can help you to look into avenues to get back into education.