Customer Services / Front of House
Greet and assist customers, answer enquiries, help with self-service machines, and direct visitors to the right sections. Gain communication, problem-solving, and public-facing skills.
Lending & Returns (Circulation Desk)
Support checking books in and out, shelving returns, and maintaining organised stock. Learn to use library management systems, develop attention to detail, and improve organisational skills.
Children’s & Community Activities
Assist with story times, craft clubs, reading challenges, and community events. Build teamwork skills and gain experience working with different age groups.
IT & Digital Support
Help customers with computers, printing, scanning, or online resources. Develop digital literacy and confidence in supporting others with technology.
Stock Management
Support shelving, book displays, checking reservations, and stock rotation between branches. Gain organisational and time management skills, and insight into resource management.
Administration / Back Office
Shadow staff processing invoices, bookings, and inter-library loans, and help prepare displays or marketing materials. Learn about the administrative and business side of library services.