Food safety & hygiene

Page updated on: 30/10/2024

Information and advice for residents dealing with food.

Information on food hygiene ratings

The Food Hygiene Ratings website lists all the food businesses that have been inspected under the scheme.

Information on food hygiene ratings

Food poisoning

We are notified of cases of food poisoning and certain other food borne illnesses. Investigations are then carried out into individual cases and also outbreaks of food poisoning.

Food poisoning

Food and food premises complaints

We investigate complaints made about food hygiene in food premises and food that you think is unsafe. Please note: We do not investigate all complaints.

Food and food premises complaints

Food notices and recalls

Up to date product information, food hazard warnings and food product recalls can be found on the Food Standards Agency website.

Food.gov

Food safety at home

Find out about how to store and prepare food safely at home, whether you're in the kitchen or having a picnic or BBQ outdoors. Advice and guidance from the food standards agency website.

Food.gov

Dogs in food premises

Whether or not to allow a pet dog into the public areas of a food business is a matter for the individual food business operator to decide.

Dogs in food premises

Suspected food poisoning investigation

Food poisoning is an illness caused by eating contaminated food. It's not usually serious, and most people get better within a few days without treatment.

Suspected food poisoning investigation

Contact Us

Call us for advice or to make an appointment to come in and see one of our officers about your complaint.

01267 234567

Food safety advice

We provide food safety advice to businesses, employers, employees and members of the public. If you are a business, check out our detailed guidance to ensure you are trading safely and within the law.

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