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A member of our team will get back to you as soon as possible. Please note this will be during office hours, Monday – Friday 08:30 – 18:00.

Outside normal office hours Delta Wellbeing provides an emergency service on 0300 333 2222. This phone number is for emergencies and is available after 6pm and up until 8:30am on weekdays, and on Saturdays, Sundays, and Bank Holidays.

Cost of living payment

The cost of living payments are being provided to all households in properties in council tax bands A to D, and all households which receive support from the Council Tax Reduction Scheme to help deal with the impact of increasing energy and other costs.

All eligible households that pay their council tax by direct debit have received a single payment directly into the bank accounts. However, if you set up your council tax direct debit after 1 May 2022 or if we have any queries on your account, you will receive a letter with instructions for you to provide us with your bank details (as below).

All other eligible households will receive a letter with information on how to apply for the payment by completing a short online registration form. Please do not attempt to register your details until you receive your letter as you will need an access key code.

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