How to contact us

Page updated on: 12/07/2020

Coronavirus (COVID-19)

As a precautionary measure due to a rise in the level of Covid-19 in the community, all residential care homes in Carmarthenshire have been asked to suspend visits.

Staff have been asked to continue supporting families to visit relatives outside, so long as this is practical. This decision has been taken after careful consideration, and we appreciate that this will be disappointing for some families and residents. We thank everyone for their continued support.

Day services for older people are temporarily closed.

You can send any supporting documents for your blue badge application by emailing:

Please continue to visit our Newsroom for the latest information. You can also follow us on Facebook and Twitter.

Delta Wellbeing is our Information, Advice and Assistance Service. Please ring Delta Wellbeing if you need to discuss your needs, require more information or to complete an over the phone assessment.

Delta Wellbeing is available 24 hours, 7 days a week.

You can contact Delta Wellbeing in the following ways:

  • *By telephone: 0300 333 2222
  • By using our secure online form. The form is for adults only (over 18 years of age) who may need social care support. Please do not use the online referral form for urgent or emergency enquiries.
  • Minicom: 01554 756741
  • SMS: 0789 2345678
  • E-mail:

In an Emergency

If you are at risk of harm, or are concerned that someone you know may be at risk of harm you should:

  • Dial 999 if immediate help is needed.
  • *Contact Delta Wellbeing on 0300 333 2222 (available 24hrs, 7 days a week)

*Calls may be recorded as part of our commitment to training, audit and quality assurance.