Digital Transformation Strategy 2021 - 2024

Digital Transformation Strategy - Key Priority Areas

There are four key priority areas that will enable us to achieve our over-arching vision.

Key Priorities: Connectivity, Involvement, Innovation, Workforce

Elected Members

Our elected members play a key role in embracing the latest digital technology and we will ensure we provide an inclusive digital service to our residents. We will continue to enable our elected members to work in a mobile and efficient way in their communities using the most appropriate digital technology available.

Resources Required

The authority is investing a significant amount of resource to ensure it delivers the key priorities and outcomes of the Digital Transformation Strategy 2021-2024:

  • £600k to transform the way we deliver our services online.
  • £440k invested to replace an ageing technology infrastructure to support a digital workplace.
  • £400k to enhance and develop our network (voice and data) and ever-increasing bandwidth requirements.
  • £270k to counter the risks from Cybercrime and enhance online security.
  • £114k funding for staff training to ensure Carmarthenshire County Council can exploit the latest technologies.