Report a trip hazard

Page updated on: 30/01/2023

You can report a problem with any of the following on the pavement/road/cycle path:

  • Rocking Slab
  • Broken Slab
  • Missing Slab
  • Raised/Sunken Slab
  • Missing drain covers
  • Trip on pavement/kerb
  • Cycle lane defects

To report, the following information would be extremely useful:

  • Area Location - street name/address/landmark and use the map to locate or describe where it is exactly.
  • Defect Location - is it in the middle of the road or near/on the kerb and which side of the road
  • Photo - you can take a photo on your smartphone where it is safe to do so and upload it

Report a trip hazard

To report an emergency, please contact us during office hours on 01267 234567 or outside normal office hours on 0300 333 2222. During severe weather, you may have to hold the line for an operator. Incidents will be dealt with in priority order.

Please note: Issues reported outside of office hours will be reviewed the next working day, subject to available resources.

Travel, Roads & Parking