Repairs and inspections

Page updated on: 01/08/2019

Coronavirus (COVID-19)

It is now compulsory for hospitality businesses and other high risk settings to collect contact details to support the NHS Test, Trace and Protect service. Details of staff, customers and visitors need to be recorded.

From September 14, 2020, it is a legal requirement to wear face coverings in indoor public spaces as well as on public transport.

You can find specific guidance and downloadable resources to help you prepare to re-open your business.

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You must keep your property in good condition, and any gas or electrical systems must meet specified safety standards. You have a legal right to enter your property to inspect it or carry out repairs, but you must give your tenants at least 24 hours’ notice. Immediate access may be possible in emergencies. Your tenants have the right to stay in the property during the repairs.

As a landlord, you are normally responsible for repairs to:

  • The structure of your property
  • Basins, sinks, baths and other sanitary fittings
  • Heating and hot water systems
  • Any damage you cause through attempting repairs

If your property is seriously damaged by a fire, flood or other similar incident, you don’t have to rebuild or renovate it. However, if you do, you can’t charge your tenants for any repairs made.

You can ask tenants to move out during major repairs, but before this happens you should agree (in writing):

  • How long the works will last
  • Your tenants’ right to return
  • Details of any alternative accommodation

You can’t repossess a property to do repairs. However, if you’re planning substantial works, or want to redevelop the property, you can apply to the courts for an order for your tenants to leave. The courts are more likely to grant this if you provide alternative accommodation.