Hwb Llanelli Customer Service Hwb
Hwb, 36 Stepney Street, Llanelli, SA15 3TR

Day Opening Times
Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 16:30
Saturday Closed
Sunday Closed

Additional Information

Our customer service hwb provides face to face help, support and advice to customers on a variety of services, such as Housing, Housing Benefit, Council Tax, Licencing, Blue Badges and many more.

  • The hwb works on an appointment basis, therefore in order that you get seen at a time and date convenient to yourselves – Please book an appointment in advance of your visit.
  • Appointments can be booked by clicking on the book an appointment tab or you can telephone us.
  • Please be punctual for your appointment or you may have your allotted appointment time reduced, re-scheduled or cancelled.
  • You will be sent an email or text confirmation of your appointment time and date.
  • Please make sure that you bring all relevant completed forms and documents with you to your appointments.
  • The cash desk will be open to take payments for council tax, business rates, council rents, parking fines, temporary accommodation charges, licensing fees, building regulation and planning fees. Please note the cash desks will be closed daily from 1pm-1:45pm.
  • Automatic doors on the entrance
  • Mobile hearing loop

Nearest Public Car Parks:

  • Vauxhall Car Park. Long Stay and Short Stay. Disabled Bays available.
  • Murray Street Multi Storey Car Park. Long Stay and Short Stay. Disabled Bays available.