Learner Information

In this section



Our promise to you

We will endeavour to:

  • listen to what you want to achieve, and how you’d like to achieve it
  • help you decide on the right learning path for you
  • include your needs and interests in your learning
  • provide qualified tutors who will talk with you about your learning and progress regularly
  • provide a clean and comfortable place to learn
  • promote a friendly atmosphere with mutual respect at its heart
  • offer practical support for your learning, such as large print handouts or adapted equipment
  • message you, whenever possible, if your class is changed or cancelled

Your promise to us

  • come to classes as regularly as possible - and let us know if you are absent for any reason
  • keep a file of work to use as reference and complete homework/assessments as you need to
  • let your tutor know if you have any problems and ask if there is something you don’t understand
  • provide us with the information that we need for paperwork, like enrolment and also feedback on your learning
  • respect others and not give offence, or cause harm, by use of language or by any action or behaviour
  • support the safety and well-being of everyone in your class and in your centre by following Health and Safety instructions