Log in to My Account
Page updated on: 13/01/2023
We can provide a wide range of help and advice, whether you're a council tenant or not.
If you need to make improvements to ensure your home is safe, warm and secure but can't afford to do the work; we may be able to help you with a home improvement loan.
Council & Democracy
Information, advice and guidance on heating your home.
Heating your home
Do you have problems getting around your home because of an illness, condition or disability?
Adapting your home
The Renting Homes (Wales) Act 2016 was introduced by the Welsh Government on 1 December 2022 and affects every tenant and landlord in the public and private rented sector.
Renting Homes (Wales) Act 2016
Criminals are exploiting the Covid-19 pandemic to defraud people. Here you'll find a list of some common Covid -19 scams.
If you think your condensate pipe may have frozen – especially if it runs outside - there is a simple way to thaw it and get your boiler working again.
Frozen condensate pipes
If you are going to use a candle or oil burner, please use them in the safest possible way. Here are some tips:
When you see a black spot mould, you may think that you have a leak or rising damp, but in most cases this is caused by condensation and can be easily removed.
Combatting Damp and Mould