Noise complaints

Page updated on: 22/07/2019

Our small team of officers, who have recognised specialist qualifications in the field of acoustics and noise control, deal with around 900 noise complaints every year. The most common noise complaints include:

  • DIY activities
  • Barking Dogs or other noisy animals
  • Wind farms
  • Commercial or industrial processes
  • Construction/demolition sites
  • Pubs /clubs or other areas of public entertainment
  • Music
  • Burglar alarms
  • Anti-social behaviour

There are also some sources of noise that cannot be dealt with under legislation, including:

  • Normal use of someone’s property, e.g. washing machine, flushing of toilets, walking up and down stairs
  • Arguments/shouting/screaming
  • Traffic noise on public roads
  • Reasonable amounts of dog barking
  • Children playing

There is no fixed level at which noise becomes a statutory nuisance, as defined by Section 79 of the Environmental Protection Act 1990. A number of factors must be taken into consideration, such as time the noise occurs, duration of the noise, necessity for the noise, noise levels, nature of the locality etc.

Make a noise complaint