Email/text message collection reminders

How do I sign up?

If you haven’t already got a Hwb account, you will need to create one. Tick the box to choose either email or text reminders as you go through the registration process.

It also includes reminders for hygiene/nappy waste and garden waste if you are signed up for these services.

create account

If you already have a Hwb account, you will need to log in and change your preferences.

To do this:

• Simply click on your name in the top right-hand corner.
• Choose ‘Edit Profile’.
• Click on 'Preferences' and then tick the box for bin collection reminders and choose either email or text.

It costs us to send text messages, but emails are free, so we would encourage you to choose this option if possible.

To unsubscribe or change your preferences for this service:

• Log into your Hwb account
• Click on your name in the top right-hand corner
• Choose ‘Edit Profile’
• Click on Preferences and untick box/amend

If you have changed address since setting up your Hwb account, please check and update your details in order to receive the correct information.