Making a complaint about a licensed premises
Page updated on: 14/08/2023
The Police deal with crime and disorder incidents at or near licensed premises. Call the Police Licensing Officer on 101 - extension 26464 to make a complaint or 999 in an emergency.
In the case of underage sales of alcohol, Trading Standards carry out test purchases at licensed premises and also investigate counterfeit and non duty paid alcohol and tobacco products.
Our public health team can investigate licensed premises causing a public nuisance or if you have any general health and safety concerns. Email our public health team or call 01267 234567 during office hours.
If you wish to report concerns regarding fire safety at a licensed premises please contact the Mid and West Wales Fire and Rescue Service on 0870 6060699 or 999 in an emergency.
If you are unsure of where to direct your complaint regarding a licensed premises, temporary event notice or club premises, please contact us.
Licensing & Permits
What licences do you need to trade outdoors?
Alcohol & entertainment licences
- Club premises certificate
- Premises licence
- Personal licence
- Temporary Event Notices
- Comment on a licence application
- Making a complaint about a licensed premises
- Renewing / cancelling your licence
- Annual fees
- Requesting a review
Charity collection permit
Environmental Permits
Gambling licences
Holiday caravan site licence
Licensing policy
Mobile homes – Residential site licence
Scrap Metal Dealer Licence
Sex establishments licence
Street café licence - Trading outdoors
Street trading licence
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