School meals FAQ's
We’ve put together some frequently asked questions regarding our school meals service.
All parents should have been provided with an activation letter / code for their new school and guidance on how to update their account. If you have not received it, please email us direct at email@example.com including your child’s name, school and year / class.
If you require a refund please email us at firstname.lastname@example.org and include your child’s name, school, and year/class. We can also arrange a transfer of the balance to another child.
If you are unable to pay online, you can have a PayPoint card so that you can pay by cash at local convenience stores. To request a PayPoint card please email email@example.com and include your child’s name, school, and year/class.
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