Before entering, you will need to have the following with you to show to the site attendant:
- Confirmation of your appointment
- Proof of residency, one of the following - Driving licence, your current Council Tax bill, a utility bill, (no older than 3 months)
- Permit if your vehicle requires one.
Book and visit the same day if slots are available, up to 2 appointments per day.
If you need to amend or cancel your appointment, please do this as soon as possible to allow other people to book your slot.
If you booked your appointment online, you will find a link in your confirmation email to cancel or amend your booking. You can also log into your My Hwb Account to access your appointment details.
We have a comprehensive FAQs section on our website to help you prepare for your visit.
You can now reduce waste and give your items a second life, by donating them for reuse at our recycling centres. Paint, wood, garden equipment, bikes, electricals, furniture, toys, and other household items, are accepted at our donation stations on site. Items donated will be sold in our reuse shops opening in Spring 2022.