Before entering, you will need to have the following with you to show to the site attendant:
- Confirmation of your appointment
- Proof of residency, one of the following - Driving licence, your current Council Tax bill, a utility bill, (no older than 3 months)
- Permit if your vehicle requires one.
Appointments can be made daily, and you can book and visit the same day if slots are available.
If you need to amend or cancel your appointment, please do this as soon as possible to allow other people to book your slot.
If you booked your appointment online, you will find a link in your confirmation email to cancel or amend your booking. You can also log into your My Hwb Account to access your appointment details.
We have a comprehensive FAQs section on our website to help you prepare for your visit.
Please be patient - your safety and the safety of our staff is our main priority.