Our tenants

Pay your rent

To make a one-off payment online you need your reference number, name, address and amount you wish to pay. To find out your balance create or log in to MyAccount.

Pay your rent

Housing Benefit

If you are on a low income you could get Housing Benefit to help you pay your rent or a Council Tax Reduction to help towards your Council Tax payments.

Benefits

Request a repair

As a tenant, you have the right to have repairs carried out under the Right to Repair scheme. This ensures jobs that may affect your safety or security are completed.

Request a repair

Pest Control

Here you’ll find information on what our Pest Control team can and cannot treat as well as advice for our tenants

Pest Control

Tenants Contents Insurance

What exactly is tenants contents insurance, and why do tenants need it? Contents insurance is there to help protect your possessions if anything happens to them.

Tenants Contents Insurance

Get Involved

You can get involved in a number of ways, whether by setting aside spare time or five minutes to respond to a questionnaire or to join a club or group.

Get Involved

Swap your home

Are you interested in swapping your home? We can help you find a suitable match. Find out if you're eligible...

Swap your home

Renting Homes (Wales) Act 2016

Renting Homes (Wales) Act 2016 information for Carmarthenshire County Council Tenants.

Our Tenants - Contract-holder

Heating your home

There are many discounts available to help reduce your fuel bills. The Winter Fuel, Cold Weather & Warm Homes discount payments are made automatically to those who are eligible.

Heating your home

Fuel Clubs

If you live in a rural area and use oil, consider joining a Fuel Club, where you can buy oil in bulk with your neighbours, and share the savings.

Fuel clubs

Fitness for Human Habitation

Your occupation contract requires us as your landlord, to make your home ‘fit for human habitation’

Fitness for Human Habitation

Antisocial behaviour

Antisocial behaviour is a broad term. It includes behaviour which has caused or is likely to cause you harassment, alarm or distress.

Antisocial behaviour

Ending your occupation contract (Council tenancy)

How to give notice and notice period.

Ending your occupation contract (council tenancy)

Update your details

If your household changes let us know straight away so we can update your records.

Update your details online

Council services

Business

Council & Democracy

Our tenants

Pay your rent

Housing Benefit

Request a repair

Pest Control

Tenants Contents Insurance

Get Involved

Swap your home

Renting Homes (Wales) Act 2016

Heating your home

Fuel Clubs

Fitness for Human Habitation

Antisocial behaviour

Ending your occupation contract (Council tenancy)

Update your details