Highway Services

The proper handling of personal information by Carmarthenshire County Council is very important to the delivery of our services and maintaining public confidence.

Personal data is any information that relates to a person who can be directly or indirectly identified from the information. The terms ‘information’ and ‘personal data’ are used throughout this privacy notice and have the same meaning.

To ensure that the Council treats personal information correctly, we seek to adhere in full to the requirements of Data Protection legislation.

This privacy notice has therefore been produced to explain as clearly as possible what we do with your personal data.

1. The purpose for which we use your personal data

We use the information we collect about for the following purposes:

  • Recording and responding to reports of highway defects from members of the public and Elected Members
  • Enforcement – serving and prosecuting non-compliance with Highway Notices

The lawful basis for the processing this information is because it is necessary to perform a task in the public interest, or for our official functions, which has a basis in law.

Information about criminal convictions is also used for reasons of substantial public interest, on the basis of the legislation referred to above.

2. What type of information do we use?

We collect the following types of personal data to deliver this service:

  • Contact details
  • Land ownership details
  • Images & photographs (including CCTV)
  • Criminal offences and convictions (where notices served result in prosecution)

3. Do we use information received from other sources?

To provide this service, we collect personal data directly from you but we also obtain information about you from the following sources:

  • The Land Registry, when we need to serve formal/legal notices in accordance with the Highways Act 1980
  • Our Council Tax team

4. Transferring your information abroad

We use Microsoft Office 365 to process all of our electronic documents under the terms of a strict agreement, which safeguards your information.  This personal data is hosted on servers outside of the UK, but only in EU countries which are subject to the General Data Protection Regulation.

We don’t transfer any other information about you outside of the UK.

5. Who has access to your information?

We share your personal data only when there is a need for us to do so.  When we do this, we provide the minimum amount of information that is necessary in each case to the following recipients:

  • The Council’s Legal Services and external legal advisors
  • HM Land Registry
  • The Courts
  • Other Council services, where this is relevant
  • Contractors

There are also other specific situations where we may be required to disclose information about you, such a

  • Where we are required to provide the information by law
  • Where disclosing the information is required to prevent or detect a crime
  • Where disclosure is in the vital interests of the person concerned

 

 

 

6. How long we will keep your information

We will keep your information for a period of six years from the date the case was closed.

7. Your Data Protection rights

You have the right to:

  • Obtain access to the personal data that Carmarthenshire Council is processing about you
  • Have any inaccurate or incomplete information rectified (corrected)
  • Withdraw your consent to processing, where this is the only basis for the processing
  • Make a complaint to the Information Commissioner’s Office (ICO), the independent body in the UK which protects information rights

In some circumstances, you may have the right to:

  • Object to the processing of your personal information
  • The erasure of your personal data
  • Restrict the processing of your personal information
  • Data portability

8. Contact details

For more information regarding this privacy notice and your rights, please contact:

Data Protection Officer
Carmarthenshire County Council
County Hall
Carmarthen
SA31 1JP

Email: dataprotection@carmarthenshire.gov.uk

Contact details for the Information Commissioner’s Office along with further guidance on Data Protection legislation can be found on the ICO website .

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